E-commerce & DTC Brands | Industry

with one of our payment experts

Unlock your potential monthly recovery. We’ve already recovered $100M+ in failed payments.

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100% risk-free: you only pay for recovered revenue, no costs upfront

Boost approval rates

Recover lost sales

Reduce involuntary churn

Trusted by hundreds of brands:

E-commerce & DTC Brands

Subscriptions & Recurring Payments

Health, Wellness & Nutraceuticals

Travel, OTAs & Travel Documents

E-COMMERCE & DTC brands

Every declined checkout is a wasted ad dollar

You paid Meta and Google to bring that customer to checkout. Paymend recovers the transactions your PSP declines, so acquisition spend converts into revenue, not write-offs.

Talk with our experts

Person using a MacBook Pro displaying an online beauty and skincare store website named NATURAL+be.

Payment options with selected Card method including Apple Pay, Google Pay, Alipay, secure payment link, and an email address input field.

WHY PAYMEND

Why E-commerce & DTC brands choose Paymend

Boost approval rates

Turn declines into approvals with AI-powered recovery that learns from every transaction, across cards, issuers, and decline codes.

Recover your ROAS

Every recovered checkout is acquisition spend saved. Your blended CAC drops without touching a single campaign.

Save operational costs

Stop chasing failed payments manually. Pay only when we successfully recover revenue, performance-only, no upfront costs.

Stop involuntary churn

For subscription and continuity offers, we recover failed renewals automatically and absorb chargeback risk, keeping your merchant accounts in good standing.

“When a processor rejected a transaction, we had no control and each decline meant lost revenue directly impacting our bottom line. We no longer worry about it, we simply route the transaction to Paymend to handle it. We’ve recovered 14% of previously failed transactions.”

Eli Mosko

Eli Mosko | VP Payments | Fitness Tech Holdings LLC

Challenge

Payment processors were rejecting transactions with no fallback, causing direct revenue loss with every decline.

Solution

By automatically rerouting failed transactions through Paymend, the platform recovers previously lost revenue recapturing declined transactions.

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FEATURES

Real solutions for E-commerce & DTC brands payments challenges

Stop losing sales to technical friction. We automate recovery and risk so you scale.

Recover abandoned checkouts

Not every abandoned cart is a change of mind, a large share are payment failures mislabelled as intent drop-off. Our engine analyzes every decline in real time and routes it through the optimal recovery path, turning failed checkouts into completed orders without interrupting the customer journey.

Intelligent Routing

Real-Time Analysis

Reduce cart abandonment

Hands typing on a MacBook Pro showing sales and revenue analytics with transaction status pop-ups: approved, declined, and customer pays.

Smiling man sitting at a table with an open subscription box of snacks, laptop, and smartphone; overlaid with status notifications showing payment declined, retry successful, order confirmed, and next delivery scheduled.

Built for direct-response funnels

Low-ticket offers, or upsell flows purchases see disproportionate decline rates. Paymend recovers the declines your funnel generates, protecting AOV and keeping loyal customers active when recurring charges fail on expired cards, insufficient funds, or temporary bank issues.

Subscription Recovery

Customer Retention

Full service risk management

Focus on growing your business while we handle disputes, chargebacks, and customer inquiries for recovered transactions. As your Merchant of Record, we take complete ownership from payment to resolution, protecting your processing relationships and eliminating operational headaches.

Merchant of Record

Operational Relief

Outsource the risk