WE’RE HIRING
Work on a problem
that actually matters
Every day, merchants lose revenue to failed payments they can't recover. We're the team building the infrastructure that gets it back. If you want ownership, high standards, and impactful work, this is the team for you.
See open roles
Early stage
The decisions you make will shape the company
Remote-first
Work from anywhere.
eNPS 93
World-class engagement score - we measure it and publish it
Early stage
The decisions you make will shape the company
Remote-first
Work from anywhere.
eNPS 93
World-class engagement score - we measure it and publish it
Early stage
The decisions you make will shape the company
HOW WE WORK
Our four company behaviors
These aren't a values poster. They're the criteria we hire against, review against,
and promote against, and we'll ask you about them in the process.
Paymend First, Ego Last
We hire brilliant people who are humble enough to admit mistakes and kind enough to support one another. The best idea always wins, regardless of who it came from. Brilliance is never a licence for arrogance.
Making decisions based on what's best for Paymend's long-term success, even when it means more work for your team
Challenging a colleague's idea directly because you want the best outcome, and being the first to offer help when someone is under pressure
Admitting when you don't have the answer. Valuing the team being right more than being right yourself
What we're not
Waiting for 100% certainty on reversible tasks. Retreating at the first sign of friction. Flagging complex problems without context, analysis or a proposed solution.
Decide with Conviction
Have the confidence to pull the trigger on 80% of things, and the wisdom to flag the 20% that could break the company. We value speed and evidence-based conviction. Own your domain and make clear calls without constant validation.
Separating operational speed (move fast) from regulatory requirements (move with 100% precision)
Standing firm behind your logic under pressure, because you've done the analysis
When flagging a problem, bringing a structured summary, options, and a clear recommendation
What we're not
Waiting for 100% certainty on reversible tasks. Retreating at the first sign of friction. Flagging complex problems without context, analysis or a proposed solution.
Radical Ownership & Delivery
You are the CEO of your own domain. You don't wait for instructions to solve a problem, and you don't pass the buck when things get difficult. Own the outcome, not just the task. Delivery means impact over effort.
Separating operational speed (move fast) from regulatory requirements (move with 100% precision)
Standing firm behind your logic under pressure, because you've done the analysis
When flagging a problem, bringing a structured summary, options, and a clear recommendation
What we're not
Confusing being busy with actually moving a metric. Identifying a problem but leaving the thinking and solution to someone else.
Fearless Innovation
The courage to find a better way. We don't just accept how things are done - we experiment, challenge assumptions, and are bold enough to suggest the wrong thing in pursuit of the right one. We value the grit to pivot quickly.
Respectfully questioning existing processes, even when they're currently working fine
Actively sharing unconventional or half-formed ideas where they might spark something better
When the mission shifts, dropping the old plan immediately and bringing your best thinking to the new direction
What we're not
Waiting for 100% certainty on reversible tasks. Retreating at the first sign of friction. Flagging complex problems without context, analysis or a proposed solution.
WORKING AT PAYMEND
What you can expect
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Real ownership
from day one
from day one
When your work ships, people notice. You won't be a cog in a process. You'll own something that matters and be expected to drive it.
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Speed
without chaos
without chaos
We move fast, but we're not reckless. Decisions get made, escalations are rare, and avoid meetings that should have been a doc.
A team worth working with
High standards and low ego. We hire people who challenge ideas and support each other, and we've maintained that as we've grown. Our eNPS backs it up.
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A problem worth solving
Billions in revenue disappear due to failed payments every year. The merchants we serve already earned that money. We help them get it back. The mission isn't manufactured.
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Growth tied to Impact
Progression at Paymend is merit-based, not tenure-based. We recognise talented people when they are excelling.
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Remote-first
Fully distributed team - built around focus, deep work and trust, with shared global sync hours for collaboration.
OPEN ROLES
Join the team
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What our team is saying
Hear from the team
“Working at Paymend is more than just a job to me, it feels like being part of something we are building together. I truly feel that my work directly contributes to our growth and future success. Every person here plays an important role, and there is a real sense of teamwork throughout the company. People are genuinely kind, helpful, and supportive. I’m incredibly thankful to be part of Paymend”
“The best thing about working for Paymend is the freedom to take decisions, and have autonomy over what you’re doing, and to really be creative and build something that’s going to add value.”
“The best thing about Paymend is the people. They’re not only professional and friendly, but they’re willing to jump in and help out, which creates a really supportive environment.”
Recover revenue. Approve transactions.
Grow your business.
Grow your business.
