Health, Wellness & Nutraceuticals | Industry

with one of our payment experts

Unlock your potential monthly recovery. We’ve already recovered $100M+ in failed payments.

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100% risk-free: you only pay for recovered revenue, no costs upfront

Boost approval rates

Recover lost sales

Reduce involuntary churn

Trusted by hundreds of brands:

Health, Wellness & Nutraceuticals

E-commerce & DTC Brands

Subscriptions & Recurring Payments

Travel, OTAs & Travel Documents

Health, Wellness & nutraceuticals

Your billing stack writes off failed payments, we recover them

You invest to acquire a subscriber and one soft decline can silently erase it. Paymend recovers the declined charges your PSP gives up on, built for supplement brands, wellness subscriptions, and telehealth providers running recurring billing.

Talk with our experts

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WHY PAYMEND

Why health, wellness & nutraceutical businesses
choose Paymend

Recover replenishment orders automatically

A failed charge on a monthly supplement order breaks your customer habit. Our engine retries at the optimal moment, so a decline never interrupts a routine, or your revenue.

Win the trial-to-paid moment

The first charge after a free trial is the highest-decline moment in the subscriber lifecycle.
We recover first-charge failures before the customer you paid to acquire disappears.

Outsource risk, keep revenue

As Merchant of Record for recovered transactions, we absorb chargebacks and disputes end-to-end, keeping your processing accounts healthy in a category where issuers watch closely.

No changes to your billing flow

We plug into your existing billing infrastructure, Chargebee, Stripe, or custom. No customer-facing changes, no checkout friction, just more revenue. Live in two weeks.

“We had strong PSPs and solid approval rates, but there was always a percentage of revenue we couldn't get back. Paymend recovers that revenue without us having to touche anything, we just see the revenue land.”

Brand's CEO

Brand's CEO | Health & Wellness DTC brand

Challenge

Everything in the playbook was already running, yet a consistent percentage of willing customers kept falling through after every retry.

Solution

Paymend was deployed as the final recovery layer to complement their current set-up. We unlock a new ecosystem of acquirers and processors that their existing infrastructure simply couldn't reach.

Read the full story

FEATURES

Real solutions for health, wellness & nutraceuticals payments challenges

Stop losing sales to technical friction. We automate recovery and own risk so you scale.

Keep supplement subscriptions running without interruption

A failed charge on a monthly supplement order doesn't just cost you one shipment, it breaks a habit and ends an LTV curve. Paymend automatically recovers declined recurring payments, keeping subscribers on their routine and your revenue flowing.

Intelligent Routing

Real-Time Analysis

Discover our product

Smiling woman taking a capsule from a set of supplement bottles on a kitchen counter, with a glass of water and an open laptop displaying financial graphs and transaction status overlays.

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Recover the first charge, where subscription revenue dies

Free trials, $1 trials, and intro offers all share the same weak point: the first full charge. It's the moment issuers scrutinize most and the moment your billing provider is least equipped to recover.
Paymend receives those declines in real time and reroutes them through the optimal recovery path, so trial conversion becomes revenue.

Subscription Recovery

Customer Retention

Full service risk coverage

Health, wellness & nutraceuticals is a high-scrutiny category, for telehealth and prescription-adjacent products, issuers decline at above-average rates. Paymend's Merchant of Record model handles disputes and chargebacks for every recovered transaction. Your accounts stay healthy; your team stays focused on growth.

Merchant of Record

Operational Relief

Outsource the risk