About us
30+ people, remote-first
We're Paymend
We help online merchants recover lost revenue by turning failed payments into completed transactions.
Read our story
$157B
E-commerce sales are at risk due to false declines in the US alone.
Not fraud: real customers turned away because payment systems can't distinguish good purchases from bad ones.
The problem?
Credit cards were built for 1980s physical terminals, not modern e-commerce.
The Solution
Paymend works alongside any existing payment stack as an AI-powered recovery layer. We analyze why transactions fail and orchestrate intelligent recovery strategies until funds settle. The result: more approvals, less friction, more revenue.
How Paymend was born?
2024
Founded
Rebills, $10M
First exit
$100M+ / month
Today
30+ people · 6+ countries
Team
The start
Jack and Daniel meet
Different paths, same curiosity for technology
and business.
2012
Reconnecting through e-commerce
Years later, they reconnect while building and scaling online businesses.
2018
Rebills is founded
They co-found Rebills, an orchestration platform built to handle high-volume card transactions for fast-growing merchants.
2022
Rebills exit ($10M)
Hundreds of millions of transactions processed, and just as many legitimate payments failed. With Rebills acquired, Jack and Daniel set out to solve the problem they lived firsthand.
2024
Paymend is born
Created with a single focus: intelligently recovering failed payments and protecting merchant revenue.
Today
30+ people, 6+ countries
Recovered $200M+ in failed payments for merchants worldwide.
We're
a global team,
built to support merchants everywhere
We're 30+ people working remotely across US, Ireland, Brazil, UAE, Germany and beyond. We're committed to building a diverse, inclusive team united by one goal: revolutionizing how merchants handle failed payments. We're always looking for new people to join our adventure!
United stated
ireland
brazil
Germany
uae
united kingdom
+ beyond
30+
People working remotely
6+
Countries and counting
100%
Remote-first from day one
The values that drive everything we do
Empathy
Built for merchants
We've been in their shoes. We build solutions for real problems, not theoretical ones.
Innovation
Willfully innovative
Payments are complex, but complexity is not an excuse. We find a way forward, always.
Reliability
Relentlessly reliable
Speed matters, but only when paired with accountability. We move fast without breaking things.
Transparency
Entirely transparent
We say what we'll do, then we do it. No fluff, no excuses, no surprises.
Execution
Solutions driven
Payments are complex, but complexity is not an excuse. We find a way forward, always.
careers
Join our adventure
We're always looking for new people to join our adventure.
See open positions
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