About Us | Paymend

WHAT WE DO?

Over $300 billion in legitimate transactions get declined every year in the US alone. Not fraud: real customers turned away because payment systems can't distinguish good purchases from bad ones.

The problem?

Credit cards were built for 1980s physical terminals, not modern e-commerce.

The Solution

Paymend works alongside any existing payment stack as an AI-powered recovery layer. We analyze why transactions fail and orchestrate intelligent recovery strategies until funds settle. The result: more approvals, less friction, more revenue.

OUR STORY

How Paymend was born?

First connection

Jack and Daniel meet in high school

Different paths, same curiosity for technology and business.

2012

Reconnecting through e-commerce

Years later, they reconnect while building and scaling online businesses.

2018

Rebills is founded

They co-found Rebills, an orchestration platform built to handle high-volume card transactions for fast-growing merchants.

2022

Rebills exit (€9M)

Hundreds of millions of transactions processed. Just as many legitimate payments fail.

With Rebills acquired for €9M, Jack and Daniel set out to solve the problem they lived firsthand.

2022-2024

Paymend is born

Paymend is created with a single focus: intelligently recovering failed payments and protecting merchant revenue.

Today

OUR TEAM

We’re a global team, built to support merchants everywhere

We’re 30+ people working remotely across Brazil, UAE, United States, Germany, Mexico, Ireland and beyond. We’re committed to building a diverse, inclusive team united by one goal: revolutionizing how merchants handle failed payments. We’re always looking for new people to join our adventure!

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