How does Paymend risk management work?

Our platform assesses every payment request we receive and makes a decision on whether to proceed. Post processing, we monitor for fraud signals and take immediate action to reduce the likelihood of a formal dispute or chargeback. This gives you a complete visibility on your payment lifecycle with zero manual input from your team.

How does Paymend protect my processing reputation?

We absorb the risk of chargebacks and disputes keeping your merchant accounts in good standing and preventing processing interruptions. We keep chargebacks off your processing records for the transactions we handle.

What types of disputes does Paymend handle?

We manage all customer inquiries, refund requests and chargeback disputes for the transactions we process.

How quickly can we integrate?

Most merchants are up and running within a few weeks. Our technical team works closely with you to ensure a smooth translation without any disruption on your current operations. There is no additional development work required to benefit from Paymend's Risk Management solution.

Does Paymend meet international compliance standards and how does it secure customer data?

We handle rigorous compliance across privacy laws (CCPA and GDPR) and regional payment regulations. We are PCI DSS Level 1 compliant. We exclusively process cardholder data through certified PCI infrastructure, ensuring the highest standard of data protection. Sensitive payment details are never stored directly; we use tokenization to reduce your compliance burden.

Outsource the risk and protect your revenue

Stop losing revenue to chargebacks and disputes. Paymend’s platform absorbs the financial and operational burden of payment disputes, so you can recover more revenue and focus on growth.

Get your free chargeback management analysis:

We identify hidden revenue leaks in your flow
See your potential monthly recovery (zero upfront costs)
Automate dispute resolution
100% risk-free: you pay only for recovered revenue

Why merchants choose Paymend

Recover more revenue

Our engine tracks disputes in real-time, reducing losses and improving recovery rates.

Protect your reputation

We absorb the risk of chargebacks and disputes, keeping your merchant accounts in good standing.

Real-time intelligence

Our engine learns from every transaction.
More data = better payment operations.

Focus on growth, not disputes

Outsource the complexity of chargeback management and free up resources for what matters most.

Connect in weeks, not months

We build Paymend to be plug-and-play. We layer on top of your existing infrastructure so you can start recovering revenue immediately, without disrupting your current operations. There isn’t any additional development work required to use Paymend’s Risk Management solution.

Get your analysis

Connect your stack

Connect via one of our CRM partners or integrate directly to the Paymend API.

Powerful API

Designed for developers, our API is easy to use and designed to evolve without breaking what already works.

Zero checkout changes

Our recovery happens at the processing layer. You don’t need to change a single line of code on your frontend or checkout page.