Does Payment replace my current payment processor (like Stripe)?

No, Paymend complements your current payment stack. While other processors handle your core processing, we work only with the payments they fail to convert. Paymend focused exclusively on recovering failed payments, which is complex work that processors typically under-invest in.

Will my customer know that their payment was recovered via Paymend?

We do our best to keep customer friction to a minimum, with zero changes to your checkout. As the Merchant-of-Record, Paymend has an obligation to be identified in the descriptor seen in your customer's bank statement, but we will work with you to ensure that they can also identify you as the original merchant for the payment. After a payment has been successfully recovered, we send customers notification via email to inform them that a charge has been made to their account.

Does Paymend meet international compliance standards and how does it secure customer data?

We handle rigorous compliance across privacy laws (CCPA and GDPR) and regional payment regulations. We are PCI DSS Level 1 compliant. We exclusively process cardholder data through certified PCI infrastructure, ensuring the highest standard of data protection. Sensitive payment details are never stored directly; we use tokenization to reduce your compliance burden.

What pricing models does Paymend use?

We operate on a pay-as-you-go model aligned to your success. If we don't recover revenue, you don't pay. This eliminates the big upfront investment of building in-house recovery tools and replaces it with a cost that scales directly with the value we deliver. No transactions sent, no charges - it's that simple.

Revenue recovery engine for online merchants

Our AI-powered recovery engine diagnoses why transactions fail and implement intelligent retries strategies until your money is in the bank.

Get your free revenue recovery analysis:

We identify hidden revenue leaks in your flow
See your potential monthly recovery (zero upfront costs)
Get a custom recovery strategy tailored for your business
100% risk-free: you pay only for recovered revenue

Why merchants choose Paymend

Save operational costs

Stop chasing failed payments manually. 
Pay only when we recover your revenue.

Increase authorization rate

We turn declines into approvals. 
Your checkout stays the same, your revenue increases.

Stop involuntary churn

Don’t lose loyal customers due to card failures. We preserve lifetime value and protect your recurring revenue.

Real-time intelligence

Our AI learns from every transaction. 
More data = higher recovery rates.

Connect in weeks, not months

We build Paymend to be plug-and-play. We layer on top of your existing infrastructure so you can start recovering revenue immediately, without disrupting your current operations.

Get your analysis

Connect your stack

Connect via one of our CRM partners or integrate directly to the Paymend API.

Powerful API

Designed for developers, our API is easy to use and designed to evolve without breaking what already works.

Zero checkout changes

Our recovery happens at the processing layer. You don’t need to change a single line of code on your frontend or checkout page.